Salar Software

Terms of Service

Last updated: July 18, 2026

These Terms of Service (the “Terms”) govern access to and use of the Salar Software platform — the web application, mobile application, and related services (together, the “Service”) — operated by Salar Software LLC (“Salar Software”, “we”, “us”). By creating an account or using the Service you agree to these Terms.

1. The Service

Salar Software provides photo proof-of-cleaning software: teams capture photographs of completed work, which are organized per facility and made available to authorized members of the customer’s organization, including reports and exports.

2. Accounts and organizations

  • Each customer company operates within its own organization workspace. The person who purchases the subscription becomes the organization owner and is responsible for managing members and billing.
  • You are responsible for the accuracy of account information, for safeguarding credentials, and for all activity under your accounts. Notify us promptly of any unauthorized use.
  • You must be authorized to act for the company you register, and you may only invite people authorized to access your organization’s data.

3. Subscriptions, trials, and billing

  • Paid plans are billed by subscription through our payment processor, Stripe. Plan tiers, pricing, and included limits (such as facility counts) are shown at checkout and on our pricing page.
  • Free trials convert to paid subscriptions automatically at the end of the trial period unless cancelled before the trial ends. You can cancel any time from Settings → Manage billing.
  • If a payment fails, we retry and notify you; continued non-payment may result in the workspace becoming read-only. We do not lock you out of viewing or exporting your existing data because of a failed payment.
  • Fees are exclusive of taxes, which you are responsible for.

4. Your data

  • You own your data. Photos, facility records, tickets, and other content your organization submits remain yours. We process them only to provide the Service, as described in our Privacy Policy.
  • You are responsible for having the necessary rights and consents for the content your team uploads — including consent for photographs taken at your clients’ premises where required.
  • Photo retention. Photos are retained per your organization’s configured retention period (default 90 days) and are then permanently deleted, except photos your team pins, which are retained until unpinned or deleted.
  • After cancellation. When a subscription ends, your workspace becomes read-only and you can export your data. Photos are retained for a grace period of 60 days after cancellation and are then permanently deleted, including pinned photos. Other organization records are retained until you request deletion or we remove the organization.

5. Acceptable use

You agree not to:

  • use the Service unlawfully or to upload unlawful content;
  • attempt to access another organization’s data or circumvent access controls, rate limits, or security measures;
  • resell, sublicense, or provide the Service to third parties except to your organization’s authorized members and clients;
  • upload content that infringes others’ rights, or images of individuals where prohibited by law or contract;
  • interfere with the integrity or performance of the Service.

6. Suspension and termination

We may suspend or terminate access for material breach of these Terms, non-payment, or credible security or legal risk. Where practical we will notify you and give you an opportunity to export your data. You may cancel at any time; Section 4 describes what happens to your data.

7. Intellectual property

We own the Service, including software, design, and branding. These Terms grant your organization a limited, non-exclusive, non-transferable right to use the Service during your subscription. Feedback you give us may be used without obligation.

8. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the Service will be uninterrupted or error-free.

9. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS OR DATA. OUR AGGREGATE LIABILITY ARISING OUT OF THE SERVICE IS LIMITED TO THE AMOUNTS YOU PAID US IN THE TWELVE MONTHS BEFORE THE CLAIM.

10. Changes

We may update these Terms. For material changes we will give notice (for example by email or in-product) before they take effect. Continued use after the effective date constitutes acceptance.

11. Governing law

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-laws rules. Venue lies in the courts of Collier County, Florida.

12. Contact

Salar Software LLC — support@salarsoftware.com — 1921 Oakes Blvd, Naples, Florida 34119.